Frequently asked questions

Is the pearl in the photo the one I will receive?
Yes. Finished pieces are one of a kind: the listing shows the exact pearl, and once it sells the listing closes.

Are your pearls real?
Yes — natural freshwater baroque pearls from Zhuji, China. Variations in shape, colour and surface are natural characteristics of baroque pearls, not defects, and never plastic or shell imitations.

How do I pay?
Place your order to reserve the piece; we email you a secure PayPal payment link. You can pay with a PayPal account or a card through PayPal. We never collect card details on this site.

How long is shipping?
We dispatch within 2 business days of payment, tracked. Typical delivery is 7–14 days to the US and EU. Shipping is $12 flat and free on orders over $150.

Can I return a piece?
Yes, within 14 days of delivery, unworn and in its original packaging, for a full refund. Exchanges are not possible — each piece is unique.

Will a sold piece come back in stock?
No. There was only one pearl like it. Similar shapes appear in new collections, never the same piece.