Frequently asked questions
Is the pearl in the photo the one I will receive?
Yes. Finished pieces are one of a kind: the listing shows the exact pearl, and once it sells the listing closes.
Are your pearls real?
Yes — natural freshwater baroque pearls from Zhuji, China. Variations in shape, colour and surface are
natural characteristics of baroque pearls, not defects, and never plastic or shell imitations.
How do I pay?
Place your order to reserve the piece; we email you a secure PayPal payment link. You can pay with a
PayPal account or a card through PayPal. We never collect card details on this site.
How long is shipping?
We dispatch within 2 business days of payment, tracked. Typical delivery is 7–14 days to the US and EU.
Shipping is $12 flat and free on orders over $150.
Can I return a piece?
Yes, within 14 days of delivery, unworn and in its original packaging, for a full refund. Exchanges are
not possible — each piece is unique.
Will a sold piece come back in stock?
No. There was only one pearl like it. Similar shapes appear in new collections, never the same piece.